FAQ
- What payment methods can I use?
Payments may be done through any type of Credit Card (Visa, Mastercard etc..), prepaid card, debit card or PostePay.
For Bank Transfer payments, the items will be shipped as soon as the payment check will arrive in our bank.
- How can I track my order?
As soon as the order will be taken in charge, you will receive an email from GLS with the tracking number.
- What are the shipping times?
Within 48/72 hours from the purchase.
- Is it possible to get a refund?
Yes. You can find all the information on how to get a refund at the following link:
- How can I apply the promo code?
As soon as you check out, you will find the 'insert promo code' box. The website will automatically update the price once you apply the promo code.
- How does the products fit?
All swimsuits have a regular fitting. You can find a size-guiding table for every type of product.
If you need assistance and advices, you may contact our Personal Shoppers through Whatsapp. (check the box below)
- How can I collect BKA Loyalty Points?
Starting from this year, Bikini Alejandro has decided to thanks all its loyal costumers by offering gifts and promo codes.
- How to earn them?
- Subscribe to the Newsletter: 150 Points
- For every 10£ spent: 50 points
- Invite one of your friends: 400 points*
- Add your birthday: 150 punti
* By letting one of your friends join us, the gift is doubled! In fact, you will receive 400 points, while your friend will get 500 points and a 20% discount by using the promo code "AMICA20".
Log into your account and the points will be updated automatically. As soon as you'll reach 2000 BKA, you will get your gift!